Accessibility Statement
Accessibility Statement for SAV Eyewear
General
At SAV Eyewear, we are committed to providing an accessible online experience for all our customers. We support the goals of Title III of the Americans with Disabilities Act and recognize that accessing a company’s website can be challenging for individuals with certain disabilities. We aim to accommodate as many customers as possible, based on our size, resources, and understanding of the needs of our customers and potential customers. To help us in this endeavor, we have engaged with web accessibility applications to provide guidance and recommendations aligning with the standards set by the Americans with Disabilities Act (ADA) by identifying potential issues that might hinder users with disabilities, such as screen reader compatibility or color contrast problems; essentially to ensure our content is ADA compliant.
Accessibility on This Website
Our website includes various features designed to improve accessibility for all users. We follow the Web Content Accessibility Guidelines (WCAG) 2.1 AA to ensure that our website meets high accessibility standards.
Additionally, there are a variety of third-party aids available through most modern browsers, and we recommend that you use the latest version of your browser and assistive technologies when visiting our site.
If you are encountering difficulties in accessing any part of our website, please reach out to us for assistance. Our contact details are provided below.
Disclaimer
We strive to continually improve the accessibility of our website. However, due to the nature of web development, certain content, features, or functionalities may require further improvement over time. Our efforts to provide a seamless and accessible user experience will depend on ongoing feedback from users, technological advancements, and available resources.
While we make reasonable efforts to enhance accessibility, some aspects of our website may still require attention. We encourage you to share your suggestions with us so that we can make necessary improvements.
Third-Party Applications
SAV Eyewear’s website may feature third-party plugins or add-ons (e.g., Google Maps, social media feeds). These third-party tools are provided for user convenience, but we cannot guarantee that they will function consistently across all devices or for every type of disability. Since we do not control the structure of these external plugins, we are unable to modify them for all accessibility needs.
If you experience difficulties with any third-party tools, please contact us. We will do our best to assist you and offer alternatives for accessing the same information or services.
Third-Party Websites
Our website may contain links to third-party websites. These external websites may have their own accessibility features and policies. We do not control these websites and cannot guarantee their accessibility, content, accuracy, or functionality. We encourage users to review the accessibility policies of any third-party sites they visit.
We Are Here for You
If you are encountering any challenges while navigating our website due to a disability or need assistance with any aspect of our site, please don't hesitate to reach out. Our team is happy to assist you.
You can contact us toll-free at 800-822-2881 for support related to accessibility or any other inquiries. For all other customer service needs, including completing orders by phone, product information, or order inquiries, please call our general customer service line at 610-487-9100.
This accessibility support line is available during regular business hours.
You may also email us at seebetter@saveyewear.com if you experience difficulties. In your email, please provide detailed information about the challenge you are facing and any specific assistance you need. We strive to address your concerns promptly.
Please note that when contacting us by email or phone, you are not required to provide any personal information unless it is necessary for resolving your issue (e.g., your email address for follow-up). We value your privacy and will handle all information confidentially.
Thank you for choosing SAV Eyewear. We are committed to making your online experience as accessible as possible.