Frequently Asked Questions
Ordering
What methods of payment do you accept?
How do I apply a promotional code?
How do I receive free shipping?
Are Readers FSA / HSA eligible?
Shipping
How do I track my order?
How long will it take to ship my order?
What is your standard shipping option?
What expedited shipping options do you offer?
When will my order arrive?
Do you ship internationally?*Includes Canada
Where do you ship from?
Can I make changes to my order before it ships?
Returns & Exchanges
Can I return or exchange?
In Store Authorized Retailer Purchases:
Amazon
How do I track my SAV Eyewear order purchase on Amazon?
How do I return my order placed on Amazon?
Product Information
What is a progressive reader?
What is blue light?
What are Polarized Sunglasses?
Polarized vs. Non-Polarized Sunglasses
How do I clean my glasses?
How do I find the right fit for my face?
Privacy Policy
What is your privacy policy?
Is my credit card information kept safe?
Customer Care
How do I contact Customer Care?