Frequently Asked Questions
Ordering
What methods of payment do you accept?
How do I apply a promotional code?
How do I receive free shipping?
Are Readers FSA / HSA eligible?
Shipping
How do I track my order?
How long will it take to ship my order?
What is your standard shipping option?
What expedited shipping options do you offer?
When will my order arrive?
Do you ship internationally?*Includes Canada
Where do you ship from?
Can I make changes to my order before it ships?
Returns & Exchanges
Can I return or exchange?
In Store Authorized Retailer Purchases:
Amazon
How do I track my SAV Eyewear order purchase on Amazon?
How do I return my order placed on Amazon?
Product Information
What is a progressive reader?
What is blue light?
What are Polarized Sunglasses?
Polarized vs. Non-Polarized Sunglasses
How do I clean my glasses?
How do I find the right fit for my face?
SAV REWARDS
What are SAV Rewards?
To sign up for SAV REWARDS or to learn more, please visit our Rewards Page.
Please note at this time, you can only earn or redeem points when purchasing directly from saveyewear.com.
How do I join SAV Rewards?
If I already have a SAV Account am I already signed up for SAVRewards?
When can I start redeeming my SAV Rewards?
How can I check my SAV Rewards Point Balance?
Why aren't my points showing?
I can't log into my account / I forgot my password.
Disclaimer: Customers are only allowed one SAV REWARDS account. SAV Eyewear reserves the right to cancel any accounts or orders that we feel may be fraudulent or if they indicate an abuse of the SAV REWARDS program in any way.
I entered my birthday, when do I receive my birthday points?
Do SAV Rewards points ever expire?
I referred a friend. Why didn't I receive points?
Please note that we only allow up to two referrals per month. You are not able to refer yourself using another account. SAV Eyewear reserves the right to disable any account suspected of abuse of our referral and rewards program.
Can I use multiple discount codes with my order?
Privacy Policy
What is your privacy policy?
Is my credit card information kept safe?
Customer Care
How do I contact Customer Care?